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Shipping

☣️ CORONAVIRUS UPDATE

Our delivery partners continue to provide service. However, until further notice our office is operating reduced opening hours. Orders and returns will be processed twice a week on Monday's and Thursdays. Please be aware that your order may take a few days longer to arrive and next day delivery is not possible during this time.

 


 

UK

Order value under £50 = £3 Standard Shipping

Order value over £50 = FREE Standard Shipping

Standard shipping sent via Yodel -Delivery 2-3 working days

 

Express Shipping = £5

Express shipping sent via Royal Mail - guaranteed next working day delivery

 


 

EUROPE

Order value under £50 = £5 Standard Shipping

Order value ove £50 = FREE Shipping

Sent via UPS

Delivery 3-5 working days (depending on country)

 


 

UNITED STATES

Order value under £100 = £10 Shipping

Order value over £100 = FREE Shipping

Sent via UPS / DHL

Delivery 5-7 working days (depending on state) 

 


 

REST OF THE WORLD (Outside EU)

Order value under £150 = £15 Shipping

Order value over £150 = FREE Shipping

Sent via Royal Mail, UPS, DHL - Delivery 5-7 days (depending on country)

NB. You are liable to pay any local import duty & taxes.

 


 

PLEASE NOTE

All orders are sent using signed, trackable services via Royal Mail or UPS (depending on size & weight of the package). If there is no-one at the address to sign for the delivery either redelivery will be attempted by the courrier or a card will be left with details on how to rearrange delivery or where your package is being held for collection.

Our business hours are 10am-6pm Monday to Friday. All orders are processed up to noon every day. Orders received after this time will be sent out on the next working day (Monday to Friday).

Orders placed on Saturday, Sunday and UK public holidays will be shipped on the next working day (Monday to Friday).

You are liable to pay any return cost for unwanted items. Komodo will only cover return expenses if you have received a faulty or wrong item.